Client coordinator [h1.location_city]
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Client coordinator • usa
- [promoted]
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Job Title
Primary Responsibilities :
Client Interaction : Serve as the first point of contact for clients, answering calls, responding to inquiries, and managing 100+ emails daily for 3rd party private manufacturing.
Order Management : Maintain the project calendar, set lead times, and manage the database of current orders to ensure timely and efficient fulfillment.
Sales Order Processing : Enter sales orders, process payments, and manage invoicing using QuickBooks.
Collaboration & Communication : Liaise with outside sales to ensure order accuracy and timely delivery. Provide customers with product information, availability, and quotes.
Reporting & Documentation : Prepare inventory tracking and aging reports. Maintain and update the marketing material database and provide materials to clients as needed.
Problem Solving : Collaborate with internal teams and clients to develop project solutions and fulfill unique needs.
Key Skills & Tools :
Google Workspace, QuickBooks, Adobe Acrobat - Shipping Software (Priority 1, UPS, FedEx) - Ability to read and understand architectural drawings and product specifications - Proficiency in social media platforms (LinkedIn, Instagram, Facebook)
Ideal Candidate Traits :
Willingness to learn new technologies, procedures, and product terminology - Excellent customer service skills and ability to communicate cross-functionally - Strong organizational and multitasking abilities in a fast-paced environment - Attention to detail with a focus on process improvement - Ability to work independently and as part of a team
This is a DIRECT-HIRE position.