Database programmer Jobs in San Bernardino, CA

Alumni Engagement Specialist

The Alumni Engagement Specialist is responsible for supporting and advancing alumni and community engagement efforts through a combination of outreach, communications, event coordination, and operational support. This position plays a key role in strengthening relationships between the University and its alumni, students, and friends by delivering meaningful, creative, and well-coordinated communication and engagement opportunities.

Reporting to the Executive Director of Annual Giving and Alumni Engagement, the Alumni Engagement Specialist collaborates closely with colleagues across Alumni Engagement, Annual Giving, and Major Gifts to support the goals of the Advancement Division. The position will also have some responsibility for requesting updates to websites, developing marketing materials, and event promotions including written and electronic formats.

Duties and responsibilities include, but are not limited to, the following:

• Assists in planning, marketing, coordinating, and executing Alumni Reunion Weekend and Homecoming and Family Weekend events in collaboration with alumni volunteers, Annual Giving, and Events Services.
• Assists in planning, marketing, coordinating, and executing regional alumni and community engagement events in collaboration with alumni volunteers, Annual Giving, Major Gifts, Events Services teams.
• Recruits, trains, coordinates, and maintains communication with alumni volunteers to provide guidance and support to ensure successful engagement and execution of events and initiatives.
• Builds, edits, processes, and maintains event registration forms and records utilizing Slate, the main university informational database, Stripo email design software, and various Microsoft Office programs.
• Assists the Alumni Association by helping to plan and participate in the annual retreat, meetings, and select committee meetings, and will serve as staff liaison for an assigned committee of the Alumni board of Directors.
• Uses current IT systems to create new landing pages and update existing pages for Alumni Engagement websites.
• Monitors alumni website content for quality control, and updates web pages as needed.
• Utilizes collaborative design tools (Canva, Stripo, and Slate preferred) to create and edit collateral, templates, and related marketing materials.
• May assist in the execution of meetings and events, including but not limited to room reservations, catering services, audiovisual requirements, vendor management, set-up and clean-up.
• Prepares materials for events, including name tags, check-in sheets, decorations, and promotional material.
• Provides exceptional communication support with a high degree of tact and technical knowledge; responds to internal and external requests, prioritizes and processes requests accordingly.
• Maintains department confidentiality of sensitive data, information, activities, and decisions; adheres to all safety and housekeeping policies and procedures.
• Performs other duties as required or assigned.

Qualifications guidelines include, but are not limited to, the following:

• High school diploma or equivalent supplemented with two years of additional course work in related fields such as business, secretarial, computer software/word processing and spreadsheet programs including the ability to use database and Microsoft Office software programs.
• Three years of administrative support, customer service, or related experience.
• Considerable knowledge of administrative procedures, word processing, spreadsheets, and database software programs.

Knowledge and skills include:

• Working knowledge of higher education institutions.
• Knowledge of administrative procedures, word processing
• Knowledge of English grammar, spelling, and punctuation.
• Excellent verbal and written communication skills.
• Excellent organizational skills, and detail orientated with high accuracy.
• Ability to prioritize tasks, meet deadlines and work independently and with minimal supervision in a fast-paced environment with changing priorities.
• Effective communication skills: ability to write clearly and concisely.
• Effective listening and interpersonal skills.
• Demonstrate a high degree of motivation, tact, and diplomacy.
• Basic knowledge of record keeping and record retention requirements.
• Basic knowledge of mathematics.
• Basic research skills.
• Proficiency in computer skills using Microsoft Office Suite including Excel, Word, and PowerPoint.
• Ability to operate standard office equipment.
• Knowledge of applicable federal and state laws and regulations.
• Understand, interpret, and apply federal and state policies and laws.
• Ability to work cooperatively with co-workers, supervisors, and with on and off campus contacts.
• Aptitude to learn new and evolving technology.
• Ability to recommend appropriate courses of action within established guidelines.
• Ability to foster strong, positive relationships and align both internal and external resources to achieve university objectives.
• Ability to exercise independent judgment and initiative.
• Deliver great customer service.
• Ability to work effectively with confidential information.
• Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.

Physical requirements/working conditions include:

Working Conditions:

Standard office and field setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort. Must be willing and able to work evening and weekend hours and attend University events outside normal business hour as needed.

Physical Demands:

Incumbents regularly sit for long periods; walk short distances on a regular basis; climb stairs; travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 20 pounds.