Database programmer • virginia beach va
The Annual Giving Operations Specialist provides strategic systems management and operational leadership in support of university-wide fundraising initiatives within the Office of Annual Giving.Thi...Show more
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The Annual Giving Operations Specialist provides strategic systems management and operational leadership in support of university-wide fundraising initiatives within the Office of Annual Giving.Thi...Show more
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The average salary range is between $ 68,862 and $ 140,400 year , with the average salary hovering around $ 98,800 year .
JOB DUTIES/RESPONSIBILITIES:
Systems & Data Management
Manages outgoing correspondence and communications relating to Annual Giving and Reunion/Class Giving, including list generation, segmentation, and reporting from the University's CRM database.
Manages and serves as the primary point of contact for the online giving platform (currently Give Campus), coordinating with Advancement partners and other University departments to support annual giving campaigns (e.g., Giving Day), forms, and reporting needs.
Acts as the primary technical lead for the integration between Campus and Blackbaud. Troubleshoots software bugs, manages errors, and submits/tracks vendor support tickets.
Writes and runs complex queries within the CRM database to extract donor lists and performance metrics.
Maintains and updates the University's Giving web presence in collaboration with Advancement Communications and University Communications.
Manages the mass-texting platform (currently Hustle) used by Advancement and campus partners.
Operational Support
Prepares and maintains required correspondence, documentation, and records in accordance with University and Advancement standards.
Identifies opportunities and makes recommendations to improve workflows, documentation, and operational processes related to Annual Giving programs and systems.
Coordinates operational support for the planning of fundraising programs and activities.
Perform manual updates of donor totals and names during live giving events to ensure real-time leaderboard accuracy.
Works collaboratively with colleagues across the Office of Annual Giving to advance departmental goals and support a culture of continuous improvement.
Additional duties as assigned.
CONTACTS:
Internal departments
External vendors
University alumni, donors, and prospects
SUPERVISION EXERCISED:
* None
WORKING CONDITIONS/PHYSICAL EFFORT:
University alumni, donors, and prospects
Minimal physical effort required
Minimal exposure to physical risk
Seasonal, evening, and weekend work will be periodically required throughout the year (e.g. student events, Reunion, etc.)
SALARY STRUCTURE:
Pay Grade 5 (Hourly) - $21.09/hr. to $27-.95/hr.
WORK HOURS:
Monday - Friday 8:30am-5pm, 7.75 hours/daily, 38.75 hours/weekly
