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E commerce Jobs in Washington, DC

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E commerce • washington dc

Last updated: 14 hours ago

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant

Whole Foods MarketWashington, District of Columbia, US
Part-time

At Whole Foods Market, we are working to nourish people and the planet.In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means... Show more

E-Bike Mechanic / Washington, DC

WhizzWashington, DC, US
$21.00 hourly
Full-time
Quick Apply

Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently seeking experienced Bike Mechanics to join our... Show more

Federal Sales Executive - Architecture, Engineering & Construction (A/E/C)

MOCA Systems, Inc.Arlington, VA, US
$150,000.00 yearly
Full-time
Quick Apply

Federal Sales Executive - A/E/C Services Location: Remote – Eastern time zone preferred Position Summary: The Federal Sales Executive - A/E/C Services serves in a primary hunter role, driving... Show more

Technical Business Analyst

Knak DigitalWashington, DC, United States
Full-time

An established sports retail and e-commerce company is hiring a Technical Business Analyst to sit between the Product Owner, business stakeholders, and the dev team.This is a support role, not a Pr... Show more

E-Learning Developer

ProSidian Consulting, LLCAlexandria, VA, us
Full-time

ProSidian Seeks a E-Learning Developer | Learning Management System (LMS) & Training Support - SAP NS2 SuccessFactors Learning Management System (LMS) Administration Support [NSF0022022] for Progra... Show more

M&E Specialist

Q2ImpactWashington, DC, US
Full-time
Quick Apply

Q2IMPACT is a data-first organization known for delivering innovative, customized solutions in monitoring, evaluation, learning, digital transformation, and performance management for government, s... Show more

Billing Specialist, Legal E - Billing

Kiernan TrebachWashington, Dist. of Columbia, United States
Full-time

Billing Specialist - Legal E - Billing.We are a Civil Litigation Defense Law Firm.Our mission is focused on a slow and sustainable growth process to create a diverse working environment while remai... Show more

Remote Applied Business & Commerce Benchmark Specialist - AI Trainer ($77-$98 per hour)

MercorWashington, District of Columbia, US
$77.00 hourly
Remote
Full-time

Role Overview** We are seeking business and commerce experts to author and review high-quality academic assessment content for an AI research initiative.You will write and verify rigorous multiple-... Show more

Property, Plant, and Equipment (PP&E) Specialist Controllership Manager

DeloitteRosslyn, US
Full-time

Our Deloitte Finance Transformation team practices to help chief financial officers, controllers, and finance teams define and execute their finance and global business services agendas and strateg... Show more

 • New!

Remote Marketing | Flexible | E-Learning

GearUp2SuccessWashington, DC, US
Remote
Full-time
Quick Apply

Remote | Flexible | Performance-Based | High-Ticket | Time Freedom | Income Growth.We are looking for ambitious professionals who see beyond a paycheck, eager to design a life of true flexibility a... Show more

Finance Manager, Quick Commerce (Amazon Now)

Amazon.com Services LLCArlington, Virginia, USA
Full-time

Amazon Now (also referred to as Quick Commerce) is one of Amazon's highest-visibility emerging businesses - operating a network of dark stores to power Amazon's fastest delivery service yet, puttin... Show more

Barista - Walter E Convention Center - Walter E. Washington Convention Center

AramarkWashington, DC, US
Full-time

The Barista Lead crafts a memorable experience for our customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable location environment.The Barist... Show more

Modeling & Simulation Systems Engineer -- T&E Support

WILLCOR IncNavy Yard, DC, USA
Full-time

Modeling & Simulation Systems Engineer -- T&E Support.Above Water Sensors Directorate by coordinating Modeling & Simulation (M&S) activities across radar, electronic warfare, EO/IR, and decoy syste... Show more

Sr. Software Development Engineer, AWS Commerce Platform

Amazon Web Services, Inc.Arlington, Virginia, USA
Full-time

AWS Commerce Platform provides the infrastructure and services that help AWS customers understand and manage their infrastructure costs, as well as enable AWS teams to sell their services.Our team ... Show more

L&E Attorney

The Perillo GroupWashington, DC, US
Full-time
Quick Apply

We are seeking a talented and experienced Labor & Employment Attorney to join our legal team in DC.As an L&E Attorney, you will play a crucial role in advising and representing clients on a... Show more

Cargo Van Owner-Operator - Scooter & E-Bike Logistics - DC/MD/VA

EagleWashington, DC, US
Part-time

Partner with Eagle running electric scooters and e-bikes across the DMV on your own schedule.How much you earn is up to you.Top operators earn $2,000 or more per week.Steady operators clear $1,200 ... Show more

Customer Service & E-Commerce Supervisor - Full Time

Whole Foods MarketFalls Church, Virginia, US
Full-time +1

At Whole Foods Market, we are working to nourish people and the planet.In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checko... Show more

E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager)

Whole Foods MarketMclean, Virginia, US
Part-time

The Associate Team Leader (ATL) for E-Commerce supports the grocery delivery and pick-up experience for our customers.This role requires a talented, resilient leader with accountability across five... Show more

Technical Editor - T&E

SPAAlexandria, VA, US
$87,500.00 yearly
Full-time

Systems Planning and Analysis, Inc.SPA) delivers high-impact, technical solutions to complex national security issues.With over 50 years of business expertise and consistent growth, we are known fo... Show more

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Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant

Whole Foods MarketWashington, District of Columbia, US
30+ days ago
Job type
  • Part-time
Job description
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). You may be responsible for aspects of managing non-inventory supplies management & expense control. You are responsible for regulatory compliance, and special projects and/or assignments. As the Associate Team Leader, you support the Team Leader in leading and developing Team Members. You may participate in hiring activities. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

Job Responsibilities:

  • Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
  • Establishes clear expectations for balancing in-store customer service and completing online orders.
  • Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
  • Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget.
  • Sustains strong knowledge and awareness of relevant competitors and industry trends.
  • Ensures an effective and efficient response to customer questions, requests, and/or concerns.
  • Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
  • Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintains Team Member safety and security standards.
  • Ensures compliance with relevant regulatory rules and standards.
  • Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
  • Maintains cleanliness of workspaces including staging area and coolers.
  • Maintains security of equipment, e.g., MSRs, phones, currency counters.
  • Proactively identifies process improvement opportunities.
  • Consistently communicates and models WFM core values, leadership principles, and supports goals.

Job Skills

  • Strong ability to perform task management, balancing dynamic customer flows.
  • Demonstrated understanding of how labor utilization and task management drive performance metrics and customer experience.
  • Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
  • Strong ability to communicate performance analysis findings and actions, both verbally and in writing.
  • Excellent interpersonal, motivational, team building and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficient with email, Microsoft Office, and operations-related applications.
  • Proficient with mobile applications, dashboards, and basic understanding of retail systems capabilities.

Qualifications

  • 18+ months retail experience including 6+ months of supervisory experience.

Physical Requirements/Working Conditions

  • Must be able to lift 50 lbs.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Hand use: Single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting, and reaching
  • Exposure to FDA approved cleaning chemicals
  • Exposure to temperatures <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
The wage range for this position is $21.55-$35.00 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.