Program analyst Jobs in Santa Clara, CA

Program Floater

The Program Floater provides a wide range of responsibilities within the program structure to support any shortages of staffing resources with flexibility. Direct personal care services, facilitating, groups, medication pass, transportation, referral review of client placement, discharge planning supports, and collaborating with the interdisciplinary team, but not limited to these functions to ensure the delivery of exceptional care and services are provided. Reports directly to the Program Director/Administrator

Job Responsibilities

• Program Floater includes both clerical duties and personal care duties for clients to support client care services as individually needed.
• Contribute to community relationships by demonstrating cooperation and professional conduct with clients, families, colleagues, providers, pharmacies, and other vendors or persons.
• Assists clients in daily living activities and teaches clients in self-care practices.
• Advocates therapeutic activities, such as physical exercises, arts and crafts, and recreational games, etc.
• Facilitates groups as needed by the clinical team.
• Observes and documents clients' behaviors to facilitate assessment and development of treatment goals.
• Attends routine health care needs of clients under supervision of medical personnel and reports client status change to Leadership as needed.
• Assists clients in taking medication as prescribed, and acts as a liaison between provider, insurance benefit and client as needed.
• May support the intake referral process to support client placement in programming.
• Follow Up, and communication between client and an array of aftercare resources to ensure a smooth transition of discharge.
• Record and report changes in client's condition to leadership and document with appropriate charting criteria and procedures to record pertinent information in client chart.
• Flexibility to support multiple roles as needed.
• Provide transportation for clients as needed.
• Accompanies clients on off-ground trips supporting clients treatment plans as approved by the interdisciplinary team.
• Observes and make rounds every hour or as needed to account for all client's presence and safety.
• Provides breaks and lunches for staff as scheduled or as needed.
• Provides scheduling support for staff as needed.
• Maintain a clean, safe, and orderly environment by performing general housekeeping duties to promote a healthy living environment
• Adherence to facility policy and procedures, State & Federal law, and Community Care Licensing regulations and standards.
• Complete client charting on electronic healthcare software (PointClickCare).
• Provide facility on-call support as needed.
• Other duties as assigned.

Requirements and Qualifications

• Education: High school diploma or equivalent
• 1+ years in a leadership role preferred but not required.
• Certifications: Basic First Aid & CPR, Clear California and Federal background checks
• A Clear criminal record review and fingerprint background check
• Successful completion of a Negative Drug Test

* Hiring is contingent upon a full background screening in accordance with California licensing regulations; DOJ/FBI clearance, pre-employment physical and TB clearance. DMV printout and Basic First Aid certification is required prior to employment.

License, Certification, Registration

• Healthcare Provider Basic Life Support Certification
• Must have an active Driver's License
• Must provide proof of vehicle insurance coverage of a minimum of $30,000 liability

Skills

• Excellent verbal and written communication
• Social perceptiveness
• Service orientation
• Speaking
• Active listening

Competencies

• Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason.
• Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates presentation skills; Participates in meetings.
• Written Communication - Writes clearly and concisely; Edits work; Presents data effectively; Able to read and interpret written information.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Arrives at appointments on time; Makes arrangements in advance when unable to make appointments; Notifies Administrator when unable to arrive at scheduled time of appointment.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to handle frequent change, delays, or unexpected events. Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback; Able to build morale and group commitments to goals and objectives.
• Professionalism - Approaches others in a polite and tactful manner; Maintains composure and reacts well under pressure; Treats others with respect

Physical Demands

• Occasionally required to sit.
• Occasionally required to walk.
• Occasionally required to use hands to finger, handle, or feel.
• Occasionally required to reach with hands and arms.
• Occasionally required to talk or hear.
• Occasionally required to bend, lift or climb
• Occasionally required to lift light weights (less than 25 pounds).
• Occasionally required to lift moderate weights (25-50 pounds).
• Occasionally required to lift heavy weights (50 pounds or greater).
• Finger dexterity required.
• Hand coordination required.
• Specific vision abilities required for this job include close vision, distance vision, ability to adjust or focus.