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Support engineer Jobs in Madison, WI

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Support engineer • madison wi

Last updated: 4 days ago

IT Support Engineer

Younger Enterprise Systems LLCMadison, WI, US
Full-time

Simple IRA Retirement with Match.The IT Support Engineer is responsible for advanced installation, configuration, and support of Windows-based computers, network devices and services, software and ...Show more

Server Support

Outback SteakhouseMadison, WI, US
Full-time

Privacy policy can be found at.At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you.Our goal for you as an Outbacker, which is wha...Show more

Applications Support Analyst

Placon CorporationMadison, WI, USA
Permanent
Quick Apply

We are seeking a highly skilled and motivated.This individual ensures that business requirements for our applications environment are effectively translated into solutions that drive efficiency, in...Show more

Direct Support Professional

Rise UpMadison, Wisconsin, United States
Full-time

Make a difference in someone life! Join a team of dedicated, compassionate individuals providing support to young adults in their home.This is truly sacred work-caring for trauma-informed individua...Show more

Support Childcare Teacher

Primrose School of MiddletonMiddleton, WI, US
Full-time +1

Unlock an Experience Unlike Any Other!.Join Primrose School of Brookfield as a.Full-Time or Part-Time Childcare Support Teacher.Experience a family-owned preschool environment.A highly involved, su...Show more

Direct Support Professional

Beacon Specialized LivingMadison, WI, United States
Full-time +1

Join Beacon Specialized Living.Are you looking for a meaningful career where your work truly matters? At Beacon Specialized Living, we support adults with intellectual and developmental disabilitie...Show more

HR / Recruitment Support Assistant

HRS Talent SolutionsMadison, Wisconsin, United States
Full-time
Quick Apply

HR / Recruitment Support Assistant.Hiring Coordination & Administrative Support Role.We are currently hiring for an HR / Recruitment Support position for individuals who are organized, dependable, ...Show more

Student Support Specialist

One City Schools, Inc.Madison, WI, US
Full-time
Quick Apply

STUDENT SUPPORT SPECIALIST / SPECIAL EDUCATION PROGRAM AIDE One City Schools .Madison, Wisconsin Full-Time Salary Range:.Reports to: Director of Student Services & Special Education Posted: April 2...Show more

Surgical Support Aide

Aya HealthcareMadison, WI, United States
Full-time

It's more than a career, it's a calling.Job Summary: Assists in planning, coordinating and implementing indirect patient care and unit maintenance.Job Responsibilities and Requirements:.Prepares fo...Show more

Premier Support Engineer

ZendeskMadison, Wisconsin, United States of America
Remote
Full-time

We are looking for a support expert who is ready to set the standard for best-in-class customer support.You are the designated support contact for Zendesk's Premier customers.You are able to unders...Show more

Project Support Specialist

Baker Tilly US, LLPMadison, Wisconsin, United States
Full-time

Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.New York, London, San Francisco, L...Show more

Program Support Specialist

US Government JobsMadison, WI, United States
Full-time

These positions are available throughout various USMS Districts in the Continental US (CONUS).The selectee of this position serves as a Program Support Specialist.You will be responsible for provid...Show more

Retail Support Specialist

DSI SystemsVerona, WI, US
Full-time
Quick Apply

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p...Show more

Technical Support Engineer

Electronic Theatre ControlsMiddleton, United States
Full-time

Do you have experience working with ETC products? Are you looking for a position that will offer challenges and where you will rarely have the same day twice? Are you a phenomenal communicator who ...Show more

Support Services Technician

Dakota State UniversityMadison, US
Full-time

Are you passionate about providing exceptional customer support and resolving technical issues with ease? If so, we have an exciting opportunity for you to join our Information Technology Services ...Show more

Warehouse Associate - Product Support

Bob's Discount FurnitureMadison, WI, US
Full-time +1

Retail Warehouse- Product Support Associate.Our Retail Warehouse- Product Support Associates are essential team members at Bob's Discount Furniture, playing a critical role in the back-end operatio...Show more

Support Engineer

UW Credit UnionMadison
Full-time

UW Credit Union’s Internet Services team is hiring a Support Engineer to contribute in its mission to deliver world-class digital experiences.The Support Engineer is a software professional who enj...Show more

Mac Support Analyst

TEKsystemsMadison, WI, US
Full-time

Description:* TEKsystems is currently hiring for a Mac Support Analyst for a client in the Madison area.This person will troubleshoot and resolve Apple hardware, software, and network issues throug...Show more

Program Support Specialist

Department of JusticeMadison, WI, United States
Full-time

Program Support Specialist at the GS-0301-11/12 level.Some of your typical work assignments may include:.Working closely with the Administrative Officer (AO) on implementing processes for providing...Show more

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IT Support Engineer

IT Support Engineer

Younger Enterprise Systems LLCMadison, WI, US
30+ days ago
Job type
  • Full-time
Job description
Benefits:
  • Simple IRA Retirement with Match
  • Competitive salary
  • Health insurance
  • Home office stipend
  • Opportunity for advancement
  • Paid time off
  • Training & development

The IT Support Engineer is responsible for advanced installation, configuration, and support of Windows-based computers, network devices and services, software and mobile devices. MacOS and Linux experience is a plus. This position requires at least 5 years of recent IT support experience including extensive use of backup systems, internet and cloud technologies, cybersecurity tools and techniques. A strong commitment to exceptional customer service, professionalism, and teamwork is expected in addition to demonstrated technical aptitude.


Service and Helpdesk Support:
· Monitor cloud and local backup solutions and troubleshoot failures.
· Triage and manage helpdesk tickets, initiate appropriate remedial actions.
· Provide tier 2+ customer support both remotely and on-site.
· Monitor computers and network devices.

Installation, Configuration, and Maintenance:
· Server installation, configuration, and troubleshooting, including SharePoint, Google Workspace, and Synology NAS.
· In-depth Windows computer imaging and configuration, including automated deployment.
· Install, license, configure, and maintain common software packages like MS Office, Adobe, and QuickBooks.
· Support, troubleshoot, and configure standard applications like email clients and web browsers.
· Update operating systems and applications for servers and client workstations.
· Internet domain registration and DNS name server setup including renewals and transfers.
· Install and configure printers, scanners, and other peripherals.
· Perform mobile device setup, app installation, and troubleshooting.
· Provide end user training, coaching, and how-to documentation.


Network design, installation, and support:
· Comprehensive installation, management and troubleshooting of internet gateways, firewalls, routers, and other network devices.
· Advanced network device installation, configuration, and troubleshooting, including VLAN, VPN, and SD-WAN.
· Advanced wireless access point installation, configuration, and troubleshooting, including mesh.
· Internet service deployment and troubleshooting, fiber, coax, static addressing, DNS.
· Intermediate cloud infrastructure, including VPS, S3 storage.
· Intermediate Remote desktop (RDP/RDS) support, including license management and RemoteApp.
· Intermediate IP telephony support and troubleshooting.


Security:
· Monitor endpoint security for detections and updates.
· Configure and troubleshoot various MFA systems, including biometrics.
· Intermediate endpoint management, including malware remediation, vulnerability settings.
· Intermediate Windows security, including BitLocker and Windows Firewall.


Additional Duties:
· Create and maintain procedural and asset documentation.
· Actively participate in project meetings, reviews, and team training.
· Actively look for ways to improve efficiency and reduce manual labor and turn-around time.
· Conduct compliance checks and IT policy audits.


Qualifications:
· Five years of relevant experience.
· Proven technical aptitude.
· Strong customer service skills.
· Strong written and verbal English communication skills.
· CompTIA A+ and Network+ certification or equivalent.
· Ability to manage confidential and private materials with discretion and integrity.
· Willingness to learn and apply company standards.
· Ability to adapt to changing priorities and switch between multiple tasks as needed.


Work Environment:
· Fulltime, day shift, Monday-Friday
· Primarily remote. Some onsite and inhouse work required local candidates.
· After-hours, weekends, and on-call rotation required.





Flexible work from home options available.