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Support engineer Jobs in Madison, WI

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Support engineer • madison wi

Last updated: 2 days ago

IT Support Engineer

Younger Enterprise Systems LLCMadison, WI, US
Full-time

Simple IRA Retirement with Match.The IT Support Engineer is responsible for advanced installation, configuration, and support of Windows-based computers, network devices and services, software and ... Show more

Server Support

Outback SteakhouseMadison, WI, US
Full-time

Privacy policy can be found at.At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you.Our goal for you as an Outbacker, which is wha... Show more

Direct Support Professional

SevitaMadison, WI, US
Full-time +1

Sevita family, provides community-based services for individuals with intellectual and developmental disabilities.Here we believe every person has the right to live well, and everyone deserves to h... Show more

Applications Support Analyst

Placon CorporationMadison, WI, USA
Permanent
Quick Apply

We are seeking a highly skilled and motivated.This individual ensures that business requirements for our applications environment are effectively translated into solutions that drive efficiency, in... Show more

Direct Support Professional

Rise UpMadison, Wisconsin, United States
Full-time

Make a difference in someone life!  Join a team of dedicated, compassionate individuals providing support to young adults in their home.This is truly sacred work-caring for trauma-informed ind... Show more

Direct Support Professional

Beacon Specialized LivingMadison, WI, United States
Full-time +1

Join Beacon Specialized Living.Are you looking for a meaningful career where your work truly matters? At Beacon Specialized Living, we support adults with intellectual and developmental disabilitie... Show more

Support Childcare Teacher

Primrose School of MiddletonMiddleton, WI, US
Full-time +1

Unlock an Experience Unlike Any Other!.Join Primrose School of Brookfield as a.Full-Time or Part-Time Childcare Support Teacher.Experience a family-owned preschool environment.A highly involved, su... Show more

Shipping and Receiving Support

Natus MedicalMiddleton, WI, United States
Full-time

Location: Natus Medical Incorporated; 3150 Pleasant View Road, Middleton, WI 53593.Pay: Starting at $21/hour, overtime paid at $31.Fast-paced, physical warehouse work why pay for a gym membership ... Show more

Clinical Support Technician - Urology

University of Wisconsin Hospitals and Clinics AuthorityMadison, WI, US
Full-time

Work Schedule: 100% FTE, 40 hours per week.Shifts scheduled Monday through Friday between the hours of 8:00 AM - 4:30 PM.Hours may vary based on the needs of the clinic.Be part of something r... Show more

Student Support Specialist

One City Schools, Inc.Madison, WI, US
Full-time
Quick Apply

STUDENT SUPPORT SPECIALIST / SPECIAL EDUCATION PROGRAM AIDE One City Schools .Madison, Wisconsin Full-Time Salary Range:.Reports to: Director of Student Services & Special Education Posted: Apr... Show more

Inventory Support - 2nd Shift

Nord Gear CorporationWaunakee, WI, US
Full-time

Cardboard and trash handling and disposalMust safely operate trash compactor equipment and improve efficiencies by timely picking up containers of cardboard and trash.Plant wide housekeeping and or... Show more

Project Support Specialist

Baker Tilly US, LLPMadison, Wisconsin, United States
Full-time

Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.New York, London, San Francisco, L... Show more

Sales Support Representative

FergusonMadison, WI
Full-time

Since 1953, Ferguson has been a source of quality supplies for a variety of industries.Together We Build Better infrastructure, better homes and better businesses.We exist to make our customers’ co... Show more

Retail Support Specialist

DSI SystemsVerona, WI, US
Full-time
Quick Apply

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p... Show more

Technical Support Engineer

Electronic Theatre ControlsMiddleton, United States
Full-time

Do you have experience working with ETC products? Are you looking for a position that will offer challenges and where you will rarely have the same day twice? Are you a phenomenal communicator who ... Show more

Support Services Technician

Dakota State UniversityMadison, US
Full-time

Are you passionate about providing exceptional customer support and resolving technical issues with ease? If so, we have an exciting opportunity for you to join our Information Technology Services ... Show more

Support Engineer

UW Credit UnionMadison
Full-time

UW Credit Union’s Internet Services team is hiring a Support Engineer to contribute in its mission to deliver world-class digital experiences.The Support Engineer is a software professional who enj... Show more

Mac Support Analyst

TEKsystemsMadison, WI, US
Full-time

Description:* TEKsystems is currently hiring for a Mac Support Analyst for a client in the Madison area.This person will troubleshoot and resolve Apple hardware, software, and network issues throug... Show more

Program Support Specialist

Department of JusticeMadison, WI, United States
Full-time

Program Support Specialist at the GS-0301-11/12 level.Some of your typical work assignments may include:.Working closely with the Administrative Officer (AO) on implementing processes for providing... Show more

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IT Support Engineer

IT Support Engineer

Younger Enterprise Systems LLCMadison, WI, US
30+ days ago
Job type
  • Full-time
Job description
Benefits:
  • Simple IRA Retirement with Match
  • Competitive salary
  • Health insurance
  • Home office stipend
  • Opportunity for advancement
  • Paid time off
  • Training & development

The IT Support Engineer is responsible for advanced installation, configuration, and support of Windows-based computers, network devices and services, software and mobile devices. MacOS and Linux experience is a plus. This position requires at least 5 years of recent IT support experience including extensive use of backup systems, internet and cloud technologies, cybersecurity tools and techniques. A strong commitment to exceptional customer service, professionalism, and teamwork is expected in addition to demonstrated technical aptitude.


Service and Helpdesk Support:
· Monitor cloud and local backup solutions and troubleshoot failures.
· Triage and manage helpdesk tickets, initiate appropriate remedial actions.
· Provide tier 2+ customer support both remotely and on-site.
· Monitor computers and network devices.

Installation, Configuration, and Maintenance:
· Server installation, configuration, and troubleshooting, including SharePoint, Google Workspace, and Synology NAS.
· In-depth Windows computer imaging and configuration, including automated deployment.
· Install, license, configure, and maintain common software packages like MS Office, Adobe, and QuickBooks.
· Support, troubleshoot, and configure standard applications like email clients and web browsers.
· Update operating systems and applications for servers and client workstations.
· Internet domain registration and DNS name server setup including renewals and transfers.
· Install and configure printers, scanners, and other peripherals.
· Perform mobile device setup, app installation, and troubleshooting.
· Provide end user training, coaching, and how-to documentation.


Network design, installation, and support:
· Comprehensive installation, management and troubleshooting of internet gateways, firewalls, routers, and other network devices.
· Advanced network device installation, configuration, and troubleshooting, including VLAN, VPN, and SD-WAN.
· Advanced wireless access point installation, configuration, and troubleshooting, including mesh.
· Internet service deployment and troubleshooting, fiber, coax, static addressing, DNS.
· Intermediate cloud infrastructure, including VPS, S3 storage.
· Intermediate Remote desktop (RDP/RDS) support, including license management and RemoteApp.
· Intermediate IP telephony support and troubleshooting.


Security:
· Monitor endpoint security for detections and updates.
· Configure and troubleshoot various MFA systems, including biometrics.
· Intermediate endpoint management, including malware remediation, vulnerability settings.
· Intermediate Windows security, including BitLocker and Windows Firewall.


Additional Duties:
· Create and maintain procedural and asset documentation.
· Actively participate in project meetings, reviews, and team training.
· Actively look for ways to improve efficiency and reduce manual labor and turn-around time.
· Conduct compliance checks and IT policy audits.


Qualifications:
· Five years of relevant experience.
· Proven technical aptitude.
· Strong customer service skills.
· Strong written and verbal English communication skills.
· CompTIA A+ and Network+ certification or equivalent.
· Ability to manage confidential and private materials with discretion and integrity.
· Willingness to learn and apply company standards.
· Ability to adapt to changing priorities and switch between multiple tasks as needed.


Work Environment:
· Fulltime, day shift, Monday-Friday
· Primarily remote. Some onsite and inhouse work required local candidates.
· After-hours, weekends, and on-call rotation required.





Flexible work from home options available.