Technical program manager [h1.location_city]

Job Description

GCI's Regulatory Program Manager will be responsible for oversight of assigned programs such as Universal Service High Cost, Low Income, or Contribution; Eligible Telecommunications Carrier status; grant compliance; tariffs and rate posting; regulated revenue; Regulatory Commission of Alaska (RCA); FCC Compliance; or other programs as assigned. The Program Manager will act as the subject matter expert for internal and external stakeholders, give regulatory guidance and strategy to departments or project teams regarding design, development, evaluation, or marketing of products, and direct or prepare the submission of regulatory agency applications, reports, and correspondence. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS :

Program Management :

• Support the value realization of programs. Ensure consistent interpretation and application of guidance, rules, and regulations that impact services provided.
• Support the corporate vision and strategic plans by clearly defining compliance requirements.
• Communicate regulatory information to multiple departments and ensure that information is interpreted correctly.
• Contribute to roadmap plans that secure growth and profitability for the organization by identifying compliance needs and proposing novel options for compliance.
• Support an effective governance model for programs that :
• establishes clear roles and responsibilities,
• identifies approval processes and escalation points,
• identifies risk points and suggests mitigation strategies,
• prioritizes actions for effectiveness and
• tracks program through the entire lifecycle
• Direct documentation efforts to ensure compliance with regulations and standards.
• Advocate for personnel resources necessary for departments to carry out regulatory requirements.
• Provide functional leadership and clarity to internal resources, consultants, and contractors around company governance, policies, and procedures.
• Achieve operational excellence objectives by contributing information and recommendations to strategic plans and reviews, identifying and implementing productivity and quality standards, resolving problems, completing audits, identifying trends, determining system improvements and implementing change.

Program Discovery & Optimization :

Project Planning & Analysis :

Program Representation :

Collaboration :

Excellent verbal, written, and electronic communication skills. Persuasiveness in communication is a must.

COMPETENCIES :

Must be comfortable and effective working across company personnel at all levels of leadership, demonstrating an ability to maintain and grow a network of contacts to support priorities.

Capability to work effectively within a geographically distributed organization and across internal departments; ability to leverage assets within larger departments to achieve policy goals.

Ability to analyze complex challenging problems and situations leading to optimal solutions.

Additional Job Requirements :

This is an intermediate level position requiring the ability to perform complex and diverse duties under deadlines and operating constraints. Requires the ability to operate, develop, and implement projects, programs, and procedures of general organizational impact. Must have sufficient experience to provide functional and technical guidance to staff while fostering teamwork within area of responsibility.

Additional Competencies :

Minimum Qualifications :

Required :

Preferred :

DRIVING REQUIREMENTS :

PHYSICAL REQUIREMENTS and WORKING CONDITIONS :

The company and its subsidiaries operate in a 24 / 7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after-hour contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection : At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO : GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER : The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.