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Dispatch manager • usa

Last updated: 2 days ago

Dispatch Coordinator

Climate ProsHuntingdon Valley, PA, United States
Full-time

The Dispatch Coordinator will maintain the daily schedules of Service Technicians and handle incoming service calls.You will dispatch Techs, always keep the customer database up to date and keep cu... Show more

Dispatch Manager

Atlantic LimoAtlanta, GA, US
$59,000.00 yearly
Full-time
Quick Apply

Dispatch Manager Atlantic limousine Inc © craigslist - Map data ©  OpenStreetMap 2450 Pleasantdale Rd compensation:.Dispatch Manager As a Luxury Transportation company, we focus on t... Show more

Lead Dispatch Manager

Tri-State Enterprises, IncGrain Valley, MO, US
Full-time
Quick Apply

Company Overview Driven Distribution Group is the holding company of Tri-State Enterprises, Inc.Chicago Parts & Sound, LLC.As a leading automotive aftermarket distribution company, Driven Distr... Show more

Dispatch Manager

CRST The Transportation SolutionJoliet, IL , US
Full-time

CRST The Transportation Solution, Inc.We need talented individuals to help us bring this vision to life.We provide customers the flexibility of a private fleet, without the expense.Dedicated Soluti... Show more

Dispatch Manager EMS

Keystone Quality TransportAnnapolis Junction, Maryland, United States
$68,000.00 yearly
Full-time
Quick Apply

Dispatch Manager – Interfacility Transport & Paratransit.LifeStar Response of Maryland is seeking an experienced and motivated Dispatch Manager to oversee daily dispatch operations for our Inte... Show more

Dispatch

AWP SafetyOgden, Utah, United States
$20.00 hourly
Full-time

Provide the highest level of customer service and satisfaction.Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and ser... Show more

Assistant Operations Manager - Dispatch

MFIFairfield, Ohio, United States of America
Full-time +1

Oversee and participate in warehouse functions for wholesale distribution of bulk and packaged goods including receiving, inventory management and distribution, and maintenance of equipment and fac... Show more

Dispatch Manager

NOV IncOdessa, TX, United States
Full-time

Comply with all NOV Company and HSE policies and procedures.Complete all relevant company web-based training.Manage and coordinate the activities of staff including training, employee development, ... Show more

Dispatch

DS Bus Lines Inc.Merriam
$21.65 hourly
Full-time

Dispatchers are responsible for communicating route information to their drivers and ensuring they have the resources necessary to succeed at their tours of duty.Their main duties include logging e... Show more

Dispatch

Shelby County Sheriff's OfficeMemphis, Tennessee, United States
$47,431.92 yearly
Full-time
Quick Apply

Monthly - Salary Commensurate with Experience and Education.Details: | Requisition #22-104437.Works under the general supervision of an assigned supervisor in the Communications Center of the Shelb... Show more

Commercial Dispatch Operations Manager

The WorksphereCorona, California, US
$95,000.00 yearly
Full-time
Quick Apply

The Worksphere is a strategic recruitment and staffing partner dedicated to building high-performing teams across Technology, Healthcare, Finance, Human Resources, Sales & Marketing, and Business S... Show more

Dispatch Manager

HighGroundLenexa, Kansas, United States, 66219
Full-time
Quick Apply

Multiple shifts available; schedule details will be discussed during the interview process.Dispatch Manager – Power Dry (Lenexa, KS).Founded in 1988, Power Dry is a leader in emergency water and mo... Show more

DISPATCH COORDINATOR

SpherionCollege Station, Texas
$16.00 hourly
Permanent +1

The Dispatcher Coordinator is responsible for managing the daily flow of service requests and technician schedules.You aren't just "answering phones"-you are analyzing the technical needs of a call... Show more

Office & Dispatch Manager

VeriTech PlumbingVan Nuys, CA, US
Full-time
Quick Apply

Office & Dispatch Manager 📍 AD Air Conditioning 16141 Valerio St, Van Nuys, CA 91406 Los Angeles County, California 📅 Full-Time 💰 Competitive Salary + Performance Bonuse... Show more

Dispatch Manager

CDN Logistics, Inc.Northlake, Illinois, United States
Full-time
Quick Apply

Lead a fleet of 30 drivers and manage driver availability to maximize productivity of their fleet.Develop high performing drivers through daily interactions, coaching and positive reinforcement.Mee... Show more

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Dispatch Coordinator

Dispatch Coordinator

Climate ProsHuntingdon Valley, PA, United States
20 days ago
Job type
  • Full-time
Job description

Dispatch Coordinator

The Dispatch Coordinator will maintain the daily schedules of Service Technicians and handle incoming service calls. You will dispatch Techs, always keep the customer database up to date and keep customers and internal partners up to date as service is delivered (such as regarding lead times and dispatch schedules). You will use clear and concise communications to deliver top-quality customer service to our clients in a cost-efficient manner.

Duties and Responsibilities

  • Handle the dispatch process from initial service call to completion:
    • Take incoming customer calls and schedule/coordinate all service calls as they are received
    • Dispatch Service Technicians for each call
    • Monitor technician's progress while on call and adjust dispatches as necessary
    • Respond to all messages left overnight
  • Document all activity and keep internal partners updated including the Service, Account, and Purchasing Teams, as well as department managers.
    • Create dispatch tickets for all service calls
    • Debrief Service Technicians after completion of each call
    • Maintain the dispatch board(s)/schedule
  • Forecast workload for 2 -- 3 days out
  • Maintain "On-Call" schedules for Service Technicians
  • Plan, schedule and manage customer's preventative maintenance and work orders by priority.
  • Regularly reviews work order backlog.
  • Monitor and maintain work order network.
  • Dispatch and coordinate company driver deliveries and equipment to site or technicians.
  • Perform other related duties as required and assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Skills, Education, and Competencies

  • Excellent oral and written communication skills
  • Ability to multitask under pressure
  • Experience managing and prioritizing multiple projects
  • Strong organizational skills
  • Geographical knowledge of service area or map reading skills
  • Experience with FM Facility Maintenance
  • Knowledge of industry is recommended but not required
  • Self-sufficient and able to work with little direct supervision
  • High School Diploma/ GED
  • 3-5 years of dispatch experience
  • Computer knowledge must include MS Office- Word, Excel and Outlook
  • Be an honest team player, growth-oriented, ability to do whatever it takes; safely!

Physical Requirements and Working Conditions

The physical demands and work environment characteristics are representative of those an employee encounters while performing the job's essential functions. Work is performed in a normal office environment.

  • The employee is frequently required to sit, stand, walk, hear, see and talk.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Light to moderate lifting may be required.
  • All employees may be required to visit a customer site and/or complete a ride along with a field technician as part of their employment.

Climate Pros is an equal opportunity employer committed to creating a diverse and inclusive workplace. We value and celebrate the unique perspectives and contributions of individuals, and we prohibit discrimination and harassment based on any protected characteristic as defined by applicable federal, state, and local laws.